Descripción del puesto

Medical Billing Specialist

As a Medical Billing Specialist, you will be responsible for billing, bookkeeping, and ensuring that claims are processed and paid in a timely manner.

Primary Responsibilities:

• Bill monthly for services rendered, ensuring claims are received and processed.
• Process Medicaid, managed Medicaid, Hospice, Medicare coinsurance, and insurance claims
• Issue and manage private billing statements.
• Check the Medicare and Managed Care billing process to ensure accuracy
• Conduct aging reviews and ensure collections goals are met

Collections Specialist

As a Collections Specialist, you will focus on ensuring the timely collection of outstanding payments. Your role will involve working directly with customers and internal teams to resolve payment issues, negotiate, and gather documentation of collection efforts.

Primary Responsibilities:

• Follow up persistently on past-due accounts to collect outstanding balances through call, e-mail, and chat.
• Perform aging cleanup by issuing refunds, write-offs, adjustments, and reposting when necessary
• Negotiate payment plans when applicable to achieve monthly recovery and resolution targets
• Coordinate with internal teams to ensure timely resolution of claims and outstanding balances

Requisitos

Medical Billing Specialist

Requirements:

• Proven experience in medical billing with the ability to follow up on denials, correct discrepancies, and manage the billing cycle.
• Knowledge of Medicaid, Medicare, Hospice, and private pay billing is a plus
• Candidates must be Panamanian citizens or hold a valid work permit for employment in Panama
• Minimum Educational requirement of a high school diploma or equivalent
• Advanced-Level English language skills.

Collections Specialist

Requirements:

• 1+ year of experience in hard collections or accounts receivable
• Strong phone communication and negotiation skills
• Ability to manage high-volume accounts and work in a fast-paced environment
• Candidates must be Panamanian citizens or hold a valid work permit for employment in Panama
• Minimum Educational requirement of a high school diploma or equivalent
• Advanced-level English language skills.

Beneficios

At Insignia, we value our team members and strive to create a supportive work environment. Here are some of the benefits you can expect:

• Attendance Incentives: We offer a monthly attendance bonus for those who consistently maintain excellent attendance and punctuality.
• Health and Life Insurance: Eligible employees receive private health and life insurance coverage after completing their initial probationary period.
• Parking Assistance: If you require parking and have a vehicle, we provide partial assistance with parking costs.
• Referral Program: We encourage you to refer qualified candidates to join our team and offer referral bonuses.
• Monthly Activities: We believe in fostering a sense of community and well-being. Our team enjoys various monthly activities.
• Discounts: You will enjoy exclusive discounts at various stores, gyms, restaurants, optical stores and more.
• Free Mental Health Assistance: we prioritize on your well being, with two onsite psychologists available to support you, whether you need someone to talk to or professional guidance, our dedicated team is here to help you thrive both, personally and professionally.
• Doctor Onsite: we have an onsite doctor available to provide medical assistance whenever you need it. Whether it's a routine checkup or urgent care, our dedicated medical professional is here to ensure you stay healthy and supported.